I'm a first-gen student and I didn't know office hours existed until sophomore year

BertaCollins

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Mar 9, 2026
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I didn't know what office hours were until my second year of college. 🫣

Not because I'm dumb. Because no one told me.


The Backstory:

My dad installs drywall. My mom manages a dollar store. They're brilliant people—my dad can build a house from scratch and my mom can stretch a paycheck until it begs for mercy—but they don't know how college works.

When I said "I have a question about the assignment," they said "ask the teacher."

They didn't know there was a special time for asking. They didn't know professors just... sit in their offices waiting for students to show up. They didn't know that's normal.

So I didn't know either.


The Moment I Found Out:

Sophomore year, sitting in the cafeteria, overhearing a conversation:

"Did you go to Dr. Chen's office hours?"
"Yeah, she helped me fix my thesis statement."
"Same, she's so nice."
I literally stopped chewing my sandwich.

Wait. You can just... go to their offices? And they help you? For free? That's a thing??

I felt so stupid. And also so angry. Who was supposed to tell me this??


The Things I've Learned (that everyone else seemed to know):

✦ Office hours aren't just for emergencies. They're for anything. Questions about the reading? Go. Want to chat about the field? Go. Need career advice? Go.

✦ You don't need an appointment. You just... show up. Wild.

✦ Professors actually LIKE when students come. (They're just sitting there anyway.)

✦ You can ask about anything. One time I asked my poli sci professor about a TV show that mentioned his field. We talked for 45 minutes.

✦ Office hours = free tutoring + networking + mentorship + sometimes snacks.


The Guilt:

I'm the first person in my family who can just... walk into a professor's office and ask for help. My parents never had that. They figured everything out alone.

Sometimes I feel guilty about the resources I have that they didn't. But then I remember: this is why they worked so hard. So I could have opportunities they didn't.

So now I use office hours for both of us. I ask the questions my mom would ask if she were here. I get the help my dad would want me to get.


The Message to Other First-Gens:

If you didn't know about office hours until just now: hi, same. Go this week. Just once. Say "I wanted to introduce myself" if you're nervous. It counts.

We're not behind. We just started from a different place. And that's okay.


Your Turn:

What's something you learned embarrassingly late that everyone else seemed to know? Make me feel better about my sophomore-year revelation. 😅💕
 
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